Privacy policy

Last updated: April 20, 2026

At Auraa Originals, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from our website.

Our store is powered by Shopify, which helps us provide a smooth and secure shopping experience.

1. Information We Collect

We may collect the following information when you use our website:

Personal Details: Name, phone number, email address
Address Details: Billing and shipping address
Payment Information: Card details, UPI, or other payment methods (securely processed)
Account Details: Username, password, preferences
Order Details: Products viewed, added to cart, purchased or exchanged
Device Information: IP address, browser, device type
Usage Data: How you interact with our website

2. How We Collect Information

We collect your information in different ways:

When you place an order or create an account
When you contact us
Automatically through cookies and tracking tools
From third-party services like payment gateways and Shopify

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Manage your account
Provide customer support
Improve our website and services
Send updates about orders and offers
Prevent fraud and ensure security

4. Marketing & Communication

We may send you:

Order updates
Offers and promotions

You can unsubscribe anytime using the link in emails.

5. Sharing Your Information

We may share your data with:

Shopify (for website operations)
Payment gateways (for secure transactions)
Shipping partners (for delivery)
Marketing tools (for ads and promotions)

We only share necessary information and do not sell your personal data.

6. Cookies & Tracking

We use cookies to:

Improve website performance
Remember your preferences
Show relevant products

You can disable cookies in your browser settings.

7. Data Security

We take reasonable steps to protect your information. However, no system is 100% secure, so we recommend not sharing sensitive details through unsecured channels.